Our clients based in Hertford are looking for an Account Executive to join their team.

Whilst the primary responsibility of this role will be to support the delivery of key client contracts under the guidance of a Senior Account Manager, the successful applicant will also take direct responsibility for the management of their own allocated clients.

Key Responsibilities:

· Work alongside the Senior Account Manager as a team to deliver day to day client business requirements, adhering to relevant SLA’s and KPI’s

· Take full responsibility for the successful delivery of your own client accounts, developing strong, productive relationships

· Consistently deliver an exceptional level of customer service, monitoring projects to ensure delivery to specification and deadlines

Knowledge, Skills and Experience

· Account management experience, dealing with external customers

· Strong time management and prioritisation skills, with the ability to manage multiple projects simultaneously

· Able to work under pressure and to tight deadlines, maintaining a sense of humour!

· Professional, courteous and calm under pressure

· Have a project management mind-set

· Proficient in Microsoft 365 – Word, PowerPoint, Excel

· Confidently communicate with key client stakeholders both internal and external

· A level of technical print knowledge is preferred but not essential

Benefits:

• Company pension
• Cycle to work scheme
• Free parking
• Health & wellbeing programme
• Life insurance