Our clients based in Ware have an exciting new opportunity to join their team as a Customer Service Administrator.

To work with the Customer Service & Export Team ensuring high level of productivity requirements are met and match workload to meet customer guidelines. 

You will focus on servicing the customers’ requirements, including order processing, resolving queries, despatching of orders, producing export documentation.  A high standard of customer service delivery is required, with an effective level of internal communication and drive to meet customer’s satisfaction. 

The right Customer Service Advisor will need to have:

• Ability to balance priorities, time manage and work to tight deadlines
• Good at problem solving and troubleshooting and ability to suggest solutions
• Ability to follow instructions
• Ability to build effective relationships 
• Comfortable working within a small team 
• Excellent written and verbal communication 
• Able to work under pressure in a calm and mature manner
•  Self-motivated with ability to show initiative 
• Ability to use tact and sensitivity in maintaining working relationships

If you are interested in the opportunity please apply now!